Privacy Policy

Fly Smoke Shop ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, or place an order for delivery. Fly Smoke Shop is the data controller responsible for the personal information described in this policy.

We may collect the following categories of information:

• Personal information you provide directly — name, email address, phone number, mailing address — via our contact form or account creation.
• Age verification data collected at the time of delivery, including inspection of your government-issued photo ID.
• Device and usage data — IP address, browser type, operating system, pages visited, referring pages, and general interaction data.
• Cookies and tracking technologies as described in Section 4 below.

We use the information we collect for the following purposes:

• Responding to inquiries submitted through our contact form;
• Processing and fulfilling delivery orders through our partner Saucey;
• Verifying your age to ensure compliance with 21+ purchase laws;
• Improving website performance, security, and user experience;
• Sending marketing communications where you have opted in;
• Complying with our legal, regulatory, and tax obligations.

Cookies are small text files stored on your device when you visit a website. We use essential cookies to keep the site functioning, analytics cookies to understand how our site is used, and — where opted in — marketing cookies. You can control cookies through your browser settings, though disabling essential cookies may affect site functionality.

Our website uses the following third-party services, each with its own privacy policy:

• Saucey — order processing and delivery fulfillment;
• Google Maps — embedded location map;
• YouTube — embedded product and brand videos;
• Instagram / ElfSight — embedded social feed;
• Google Analytics (if in use) — anonymized site usage analytics.

Each third party independently handles data collected through its embedded service according to its own privacy practices.

Fly Smoke Shop does not sell your personal information to third parties. We may share limited personal information with (a) service providers who help us operate our business (such as Saucey for order fulfillment), (b) government authorities where required by law, or (c) a successor entity in the event of a merger, acquisition, or business transfer.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your personal information at any time by contacting us at the address in Section 13.

Depending on your location, you may have the following rights regarding your personal information:

• The right to access personal information we hold about you;
• The right to correct or update inaccurate information;
• The right to request deletion of your personal information;
• The right to opt out of marketing communications at any time.

California residents: Under the California Consumer Privacy Act (CCPA), you have the additional rights to know what personal information is collected about you, to request deletion of your personal information, and to opt out of the sale of your personal information. Fly Smoke Shop does not sell personal information. To submit a rights request, contact us at flysmokeshop2125@gmail.com.

Fly Smoke Shop's website and products are strictly intended for adults 21 years of age or older. We do not knowingly collect, use, or share personal information from any individual under the age of 21. If we discover we have inadvertently collected information from a minor, we will delete that information immediately.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

This website contains links to external platforms such as Saucey, Instagram, Facebook, Google Maps, and YouTube. Fly Smoke Shop is not responsible for the privacy practices, content, or terms of service of these third-party websites. We encourage you to review their privacy policies directly.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

For any privacy-related questions or requests, contact us at: